Privacy policy

• Kunoo Foods may process Customer, Rider and Restaurant Partner personal data for account management,
  order fulfilment, delivery, payments, KYC, safety, fraud prevention, customer support, settlements, legal
  compliance and platform operations.


• Customer data: name, mobile/email, delivery address, location where required, orders, transaction status,
   support records and device information.


• Rider data: identity/KYC, photograph, driving/vehicle information, bank/settlement details, active-delivery
  location, delivery history and support records.


• Restaurant data: business information, authorised representative details, FSSAI/GST/PAN-related
   information, bank/settlement details, menu and operational records.


• Data may be shared with restaurants, riders, payment providers, cloud/technology vendors, communication
  providers, mapping/logistics providers, KYC/fraud providers and authorities where reasonably necessary and
  legally permitted.


• Kunoo Foods will apply reasonable technical and organisational safeguards and retain data only as
  reasonably necessary for service, legal, accounting, fraud-prevention and dispute-resolution purposes.


• Users may exercise applicable data rights and raise privacy grievances through the designated
  privacy/grievance contact.


• Full payment credentials may be handled by authorised payment service providers and will not be retained by
  Kunoo Foods unless legally and operationally required.